Information we collect
When you contact Photonix Media, we may receive information you choose to provide, such as your name, business details, website, work email, phone number and information about the services you are considering.
Information from website interactions
Depending on the features enabled on the website, technical information such as browser type, device information, approximate location, referral source and pages viewed may be collected to understand how the website is used and to improve the experience.
How we use information
Information may be used to respond to enquiries, understand the requested service, prepare discussions or proposals, improve the website and communicate about the relevant engagement.
Enquiry and contact information
If you submit an enquiry form, the information is used for the purpose for which you provided it. We do not treat a business enquiry as permission for unrelated promotional communication.
Analytics and measurement
We may use analytics and measurement tools to understand website usage, campaign sources, conversion actions and general performance. These tools may use cookies or similar technologies where enabled.
Cookies
Cookies and similar technologies can help remember preferences, understand website usage and support measurement. You can control cookies through your browser settings, although some website functionality may be affected.
Third-party services
Digital marketing websites may use third-party platforms for analytics, forms, hosting, advertising, communication or embedded media. Their handling of information is governed by their own privacy terms and policies.
Data retention
We aim to keep information only for as long as it is reasonably required for the purpose for which it was collected, for an ongoing business relationship, or where retention is otherwise necessary.
Data security
We take reasonable steps to protect information against unauthorised access, misuse or loss. No internet transmission or storage system can be guaranteed to be completely secure.
Your choices
You may contact us if you want to ask about information you have submitted, request a correction, or ask about how an enquiry is being handled.
Policy updates
This policy may be updated when the website, services, technology or applicable requirements change. The latest version published on this page will apply to future interactions.
Questions
If you have a question about this policy or the way your information is handled, use the contact page to start a conversation with Photonix Media.